Privacy Policy
Your privacy matters to us
At Revive Outdoor Adventures CIC, we understand that some of the information you share with us may be personal or sensitive. We’ll always treat your information with care, collect only what we genuinely need and be clear about how and why we use it.
We will never sell your personal information or share it with third parties for their own marketing purposes.
This policy explains what information we collect, how we use and protect it, and your rights.
Who We Are
Revive Outdoor Adventures CIC is a non-profit Community Interest Company providing outdoor adventures, activities and opportunities for women, including free funded places for women who have experienced domestic abuse.
For the purposes of UK data protection law, Revive Outdoor Adventures CIC is the Data Controller responsible for the personal information we hold.
Email: hello@reviveoutdooradventures.com
Information We Collect
Depending on how you interact with Revive, we may collect:
Contact details
Your name, email address, telephone number and other contact information you choose to provide.
Booking information
Information needed to manage your booking and participation in our adventures, events and programmes.
Health and accessibility information
For our activities, we may need relevant information about medical conditions, medication, allergies, disabilities or accessibility requirements to help us keep you safe and appropriately support your participation.
Emergency contact details
We may ask for the name and contact details of someone we can contact in an emergency.
Payment and donation information
If you buy a ticket or make a donation, our payment provider will process the information required to complete your transaction. We do not normally receive or store your full payment-card details.
Communications
If you contact us by email, our website, WhatsApp, social media or another method, we may retain relevant correspondence.
Newsletter preferences
If you subscribe to our newsletter, we’ll collect your contact details and record your marketing preferences.
Website information
Our website may collect information through cookies and similar technologies to help it function and help us understand how it is being used.
Free Survivor Places
Some Revive events offer free funded places for women who have experienced domestic abuse.
We operate entirely on trust. We will never ask you to provide evidence, details or an explanation of your experience in order to access a survivor place.
You simply choose the appropriate ticket when booking.
We don’t need to know your story for you to be part of Revive.
How We Use Your Information
We may use your information to:
process and manage bookings;
communicate important information about your adventure;
safely plan and deliver outdoor activities;
respond to enquiries;
manage donations and fundraising;
provide accessibility or practical support;
maintain appropriate safety and safeguarding records;
send newsletters and updates where you have chosen to receive them;
improve our activities, programmes and website;
meet our legal, financial, insurance and safeguarding responsibilities.
We will only process personal information where we have an appropriate lawful basis under UK data protection law.
Health and Other Sensitive Information
For our outdoor activities, we may need to collect relevant health, medical or accessibility information to help us keep you safe.
We only ask for information that is genuinely necessary for your participation. We’ll treat this information confidentially, restrict access to those who need it and only use it for the purpose for which it was collected.
We do not ask participants to provide details or evidence of their experience of domestic abuse.
Mailing List
If you choose to subscribe to the Revive newsletter, we may send you information about upcoming adventures, fundraising, campaigns, community news and ways to get involved.
Joining our mailing list is completely optional and you can unsubscribe at any time using the link in our emails.
Booking an event automatically subscribes you to marketing communications.
Photography and Video
We may take photographs or video during Revive activities for our website, social media, marketing, fundraising and impact reporting.
We understand that privacy can be particularly important within our community. You can participate in Revive activities without agreeing to be photographed or filmed.
We will seek appropriate consent and make our leaders and photographers aware where someone does not wish to appear in identifiable photographs or video.
Who We Share Your Information With
We will never sell your personal information.
Where necessary, we may share limited information with trusted organisations or service providers that help us run Revive, such as:
website and booking providers;
payment processors;
email and communication providers;
venues or activity providers;
appropriately authorised outdoor leaders;
insurers, professional advisers or regulatory authorities where required.
We will only share information that is necessary for the relevant purpose.
We may also disclose information where required by law or where there is an appropriate lawful basis relating to safeguarding, preventing serious harm or protecting someone's vital interests.
Keeping Your Information Safe
We take appropriate organisational and technical measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.
Access to sensitive information is limited to people who genuinely need it to carry out their role.
While we take your privacy seriously, no electronic system can guarantee absolute security.
How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, financial, insurance or safeguarding requirements.
Different information may therefore be retained for different periods.
When we no longer need information, we will securely delete or anonymise it where appropriate.
Cookies
Our website may use cookies and similar technologies to make sure it functions correctly and to understand how visitors use it.
Where required, you will be given the opportunity to accept or reject non-essential cookies. You can also manage cookies through your browser settings.
Third-Party Websites
Our website may contain links to other websites, including partner organisations, booking providers and specialist support services.
Once you leave our website, those organisations are responsible for their own privacy practices. We encourage you to read their privacy policies before providing personal information.
Your Rights
Under UK data protection law, depending on the circumstances, you may have the right to:
ask what personal information we hold about you;
request a copy of your information;
ask us to correct inaccurate information;
request deletion of your information in certain circumstances;
restrict or object to certain uses of your information;
withdraw consent where we rely on consent;
request the transfer of certain information.
To exercise any of these rights, please contact us at hello@reviveoutdooradventures.com.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Changes to This Policy
We may update this Privacy Policy as Revive grows, our services change or data protection requirements develop.
The latest version will always be available on our website.
Last updated: August 2026
Contact Us
If you have any questions about this Privacy Policy, how we use your information or would like to exercise your data protection rights, please contact:
REVIVE OUTDOOR ADVENTURES CIC
Company Number: 17285418
Registered Office: 2 Geordie Ridley Place, c/o Accounting For Good CIC, Upper Precinct, Wesley Court, Blaydon-on-Tyne, United Kingdom, NE21 5BT
Email:hello@reviveoutdooradventures.com
